Shipping policy

Thank you for shopping with us. Below is our shipping policy to ensure transparency and clarity regarding your order.





Order Processing Time



All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped out promptly.


Please note that during high-demand periods (such as holidays or promotions), processing times may be slightly extended.





Shipping Time & Delivery Estimates



As a dropshipping store, we work with global suppliers. Estimated delivery times are:


  • United States: 7–15 business days
  • Canada: 10–20 business days
  • International: 10–25 business days



Delivery times are estimates and may vary depending on your location, customs processing, and carrier delays.





Shipping Costs



Shipping rates are calculated at checkout based on your location. We may also offer free shipping promotions on selected products or order values.





Order Tracking



Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 days for tracking information to update in the system.





Split Shipments



If you order multiple items, they may be shipped separately from different suppliers. This means you may receive your items in multiple packages at different times.





Customs, Duties & Taxes



For international orders, customers are responsible for any customs fees, import duties, or taxes that may apply. These charges are determined by your country’s customs office and are not controlled by us.





Delays & Issues



While we strive to deliver your order on time, delays may occur due to factors beyond our control (such as customs inspections, weather conditions, or carrier issues).


If your order has not arrived within the estimated timeframe, please contact us at [your email here] and we will assist you.





Incorrect Address



Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately.





Lost or Stolen Packages



We are not responsible for lost or stolen packages confirmed as delivered by the carrier. If this occurs, please contact the shipping carrier directly.





Contact Us



If you have any questions about  your product 

contact us @ hearthly68@gmail.com

781-975-4347.

Thank you 

hearthly68 teams.